By the time I realized this was an unmanned self-check-in facility, it was too late to find another vehicle at a fully-staffed location. I found the app check in and check out processes to be a little confusing, and very time-consuming. It made me very nervous and in the future I will avoid unmanned rental facilities.
MARIE C
Mobile City
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Antonio, TX 78257
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Customer Reviews
- 4.0 Average Customer Rating
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In person pick up and drop offs
MICHAEL MI did an after-hours drop off, so the "helpful personnel" question is not applicable and should have an NA added to the choices. No major issues, though no real parking spots indicated for the 26' truck. It also doesn't have the location barcode that the UHaul app said to look for to ensure the correct location.
John MHe is such a nice and helpful person.
Parvaneh MI was overbilled for this rental. I have called multiple times to get it corrected and left messages. There has been no response
David M