We parked in the area that this location leaves their Uhauls and every car there (we didn’t notice at the time) had tickets from the previous day and we ended up getting ticketed also. We were not warned about this frequency of being ticketed
Curtis S
California Auto Salon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Diego, CA 92121
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Drop off location was extremely unprofessional, not well prepared and misleading. ACTUAL DROP OFF LOCATION THEY MADE US DRIVE TO WAS A MILE AWAY. THEY MAKE YOU WALK A MILE TO DROP OFF KEYS AND IF YOU DON"T THEY THREATEN TO TOW YOU with an over $800 cost for trucks. THIS IS NOT TOLD OR MARKED ANYWHERE ON PROPERTY> NO SIGNS ON PROPERTY STATING THIS!!!!! THIS IS NOT A SAFE WALKABLE AREA. This was at 12:00am, and I am a young woman being yelled at by these mechanics when the ADDRESS GIVEN IS NOT THE DROP OFF LOCATION FOR TRUCK< ONLY KEYS. extremely misleading and borderline dangerous. It was freezing. They already moved my drop off location and charged me more. THEN THREATENED TO CHARGE MORE FOR "NOT BEING ABLE TO PARK AT THIS LOCATION" when isn't that the entire point of drop off locations? It is so scary, and I was terrified. The owner of this location says "THIS HAPPENS ALL THE TIME, They'll charge you they don't give a sh*t" when I mentioned It was over a mile walk away and this is NOT stated at all. THEY DON"T GIVE AN ADDRESS FOR THE DROP OFF LOCATION EITHER!! We had to drive around looking for it forever which OF COURSE we were charged those miles for. Misleading, sketchy location and very rude staff. If it is this way there should be SIGNAGE!!! It's a scam. If you can't park at this drop-off location, WHY ARE THEY MARKED AS THE DROP OFF LOCATION FOR THIS ADDRESS?! Could not get InTouch with Uhaul support, either.
AUNIKA SNo parking and no signs identifying the UHaul store.
EMMANUEL STruck Parking situation is difficult. You have to park on the street and half a block away from the key drop-off location. The place was open for business during normal working hours yet they still made me drop off keys instead of processing me themselves.
JUAN CThe drop off location needs better signage and instructions on how and where to drop off especially during after hours.
Davis P