When I arrived to pick up the truck, I was told that the equipment I had reserved well in advance (two furniture dollies and a utility dolly) wasn’t available--they only had one furniture dolly. The staff member mentioned she had called me that morning, but notifying me the same day hardly helps when reservations are made weeks in advance. I ended up having to buy my own dolly, so I could at least have two, which was inconvenient and frustrating. The pick-up itself also felt rushed and unprofessional. I was called before my appointment time and told to hurry because the employee had another appointment, even though I was still early.
Richard H
Slo Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Luis Obispo, CA 93401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everything was perfect and useful! There is nothing I would add to this impeccable service and the wonderful associates that provide it! It was truly helpful and simple to use!
Ericka WSlow checking out.
JEREMIAH MOnly thing wrong was they didn't check the lights properly..there was a break light out and we got pulled over!
Steven GEquipment was not well maintained. there was random things in the back of the truck, the aux port was broken and the door seals were broken and let wind in.
ANNA W