Best U Haul Customer service I've ever had, highly recommend this location!Darrell G.
Moving Truck Rental in Santa Ana, CA at One Stop Storage LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Santa Ana, CA 92703
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Sal was awesome during the drop off made the check out process easy.Chris P.
Thanks again for your helpTuong N.
im so happy when i comes to the office and they're so nice to me like familyTuong N.
Monica, the manager was very efficient and accommodating.Joselito T.
Great service considering the coronavirus protocols all went smoothly.Maria P.
nothing, Staff was very helpful, courteous and professional. Great job !Long T.
Agent was fantastic! Made the move simple!Drew A.
Monica Rivera is a great agent and super representative for U Haul. Courteous, organized and fast.Karl O.
-was charged for furniture pads when I did not rent/use any -back of the truck was dirty (dirt and leaves) when I opened the door but still went ahead and swept it all out for youChristian M.
Loved my experience, thank you for making it so simple and easy!Andrew S.
Nothing, overall my experience was excellent, thank you guys for the great overall experience, I will be coming to you guys for all future work or personal needs ... thank youjoseph M.
Nothing. Best experience renting any vehicle I ever had. Thanks, Bruce.Bruce S.
Great customer service.Nguyen T.
Pick up process was so slow.Sefa D.
Keep doing just what you're doing that's awesome enoughGary G.
Receptionist Monica was very pleasant and made it a nice experienceGary E.
the lady who was helping me was great and everything was stress free, thanks again. I will definitely use your services again in the future!Emil B.
The guy here was GREAT i would recommend this place for storage and uhaul nice young man. He fixed wat was messed up on my orderdebbie E.
Customer service was lacking. I came back to return the truck I rented and the front door was locked. I looked through the window and could see someone sitting at the front desk so I waited a few minutes before knocking again. I knocked again and was given the index finger for "one minute." He did not even raise his head or have an apologetic expression. When he finally decided to open the door the incident was not acknowledged and didn't get a generic apology.Quyen L.
The front desk needs to put effort and meet the client at the truck to check the mileage and gas before renting it out. It is just simple laziness. I was told by the reservation desk that I can park my car until I return with your truck. The front desk sounded very discouraging when she said, "but we are not responsible!" She could use a customer service training. The side view mirror was not adjustable to my use. It has very limited settings. That is a safety hazard issue. I was told by someone that I should not expect much. "It's U-Haul." I believe all companies can make improvements. It is a competitive market.Glenn R.
I had to come to this location to pick up a 10' truck because the first location did not have the truck available for me (even though I had a reservation).William M.
The whole experience was horrible. The staff in store was not knowledgable and gave incorrect information. Doubt I will stay as a customer of U-haul after many yrs this experience will not be forgotten. In the end they ended double charging me which is unacceptable.ANNA M.
They were really easy to work with and a great location.APRIL T.