Location doesn't have mobile pick-up, as advertised; for me, it is an important part when I choose a location. I deliberately choose places with mobile pick-up to avoid staying in line, excessive communication, 10 duplicate questions and general waste of time. The parking spot is in a poorly accessible place, there's no internet at that spot, surrounded by concrete building from 3 sides, so it's almost impossible to complete check-in there. Spot is extra tight and small, and returning equipment, I couldn't find a single parking spot there to leave it and was forced to improvise, leave the van at the other side of the building and walk at least a quarter of a mile to drop off the key. Very ineffective
LILIAN N
Postal Annex
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Santa Clara, CA 95050
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Customer Reviews
- 4.5 Average Customer Rating
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I was overcharged by $50
HAO PThe staff at Postal Annex are exceptionally helpful and competent! They did a great job for us, and we could tell that the manager really knows what she's doing, and makes sure her staff does, too.
Suzanne Hawesome service
thomas hAlways reliable and friendly
thomas h