Its just a drop off location but I think it was fine.
ARIANE D
Diamond View Auto Glass
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Santa Cruz, CA 95060
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Truck check engine light was on when picked up. Truck bed had mud and oil on the floor. Driver floor mat was full of dried mud. Uhaul employee smelled like weed. You need to do an undercover audit of this location. Rent a truck there on a Friday at 1:30 PM. I guarantee the business owner will be stoned. Weed makes you lazy and stupid. This is bad when you’re putting big moving trucks out on the highway, huge liability. This dealer never checked out to see if this truck was safe. My prior rental from this same dealer never made it off the lot because the brakes were faulty (on a 20 foot truck). I have photos if you want to see them. I will not get a truck from this location ever again.
JAMES LI had no problem with the location itself, but the app was very annoying to use. If given the choice again, Id opt out of mobile pickup. Also, there were so many hidden fees, I was very disappointed when the final cost was $90 for 2 hours and 20 miles with the truck. UHAUL should be more upfront about the costs instead of advertising it as though it is only 20$.
Allison GMaybe have more pickup trucks available. Otherwise, site was clean and employee very helpful.
Edward DThey were late and I couldn't pick up on time. They charged me for extra
AARON V