No maintenance done. Steering feels loose, way to much free play. Right rear turn signal is out. Wiper blades are so old they are latterly falling apart, good luck driving in the thick fog or rain. Customer service representative did not write downs correct rental days. Overhaul overprice and poor experience. Will not rent again because of the safety concerns
EUGENE A
Kings Tires LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Santa Rosa, CA 95404
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Customer Reviews
- 4.0 Average Customer Rating
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It was hard to find parking, but not too bad. Overall I had an excellent experience.
Sean SThe man who helped me was very polite and friendly at both pick- up and return. Courteous and clearly explained the charges for mileage and refueling.
BERT CHelpful and Fast!
ELIOT HCustomer service was friendly and understanding. The truck itself had not been swept before we picked it up - debris was all over. But most importantly, the back sliding door of the truck did not function well. It was difficult to open and close. The wires were unraveled in the spools on both sides. Once the truck was loaded, we were almost unable to close the back door. After a lot of effort, we were able to slam it shut. But when we arrived, the door wouldn't open without a great deal of effort. Once open, it wouldn't stay open, which was a safety hazard for everyone unloading. We were able to jam things in it to prop it open, but it would have been preferable to have the door function properly.
ADAM K