Unfriendly unhelpful more interested in leaving work early. We got stuck in traffic arriving at dealer close to closing because of. Told to leave trailer in parking lot then charged an extra day and a $20 afterhours charge.
Gregory G
Smiths Rent A Car
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Santa Rosa, CA 95407
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The staff here was pleasant, helpful and pretty funny to chat with. It was a good experience.
Robert PTruck had many dents, scratches and other paint. Was givem a truck, by someone who said he was the owner, with slightly less than a quarter tank. So went to the gas station before even moving anything, and after as well. Also not a big deal but realized I was able to start the ignition without the key in it.
Anthony FExcellent customer service. Shout out to Jesús!
ROSA MDo the job everybody is getting paid for to the best of their ability. Otherwise you’re either incompetent or ignorant. U haul is doing a great job at keeping their poor reputation alive for the last 50 years
DETLEV I