Helpful and Fast!
ELIOT H
Kings Tires LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Santa Rosa, CA 95404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
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Customer service was friendly and understanding. The truck itself had not been swept before we picked it up - debris was all over. But most importantly, the back sliding door of the truck did not function well. It was difficult to open and close. The wires were unraveled in the spools on both sides. Once the truck was loaded, we were almost unable to close the back door. After a lot of effort, we were able to slam it shut. But when we arrived, the door wouldn't open without a great deal of effort. Once open, it wouldn't stay open, which was a safety hazard for everyone unloading. We were able to jam things in it to prop it open, but it would have been preferable to have the door function properly.
ADAM KJust to be clear I was not the one that dropped the truck off. So I really couldn’t answer. Though when my son did drop it off he did not complain about the place.
MARGO LInformed my reservation time they changed from 7 a.m. until 12:15 which seriously affected the staff I hired to do the moving and forced us to do the move at the hottest part of the day. This just 2 days before the day of the move. The blankets I had reserved were not available as I was told they had been stolen from U-haul. The appliance hard truck I had reserved was not there either. Very poor performance from u-haul and will never use again.
TW Hhorrible experience with taking it back. not very well commutation about pay. very confused
KIRA W