The windows were very dirty and extremely hard to see out of. The truck was out of gas when I received it, so I had to drive immediately to the gas station. Once I reviewed the invoice I saw that I had been charged a rate of $1.09 per mile and when I originally called in to reserve the truck the gentleman I spoke with had told me that it was $.089 per mile.
JOAN N
Smiths Rent A Car
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Santa Rosa, CA 95407
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I am a regular customer at this small location, and I love it! It is easy and friendly, straightforward. I rent here once a month, sometimes several times a month. I would like to recommend that there be a way for the staff to easily know my rental equipment requirements & preferences since I rent here regularly every month. I ALWAYS need the larger RAM van with a sliding side door and always make my reservation a month in advance. Thank you!
KERRY CPick up and drop off were a breeze.
Eric LI rent from this location quite regularly. They always have the vehicle that I need, it is always clean and ready to go. The staff is friendly, informative and easy to communicate with. Thank you!
KERRY CI missed the location because the Uhaul signage was not visible. I was on a tight schedule and had to go up the road another mile before I had a turnaround spot. When I arrived, no one greeted me and i had to find a pace to park in a 1 way environment where i didn’t know where I was. I parallel parked the truck with a trailer on a 1 way environment that I didn’t know was ok or not. The person I passed on the way in that worked on location arrived after my sketchy park job. Not sure why he watched me slowly drive by without waving me down or directing me what to do, but it ended up working out where I parked and what I did.
DAVID L