The person at the office kept messing up and had to re-enter my information at least three times. I was supposed to be charged $20 to use my phone to return the truck. This too was a disaster. It would not recognized my location and I had that enabled. I forgot to check if I was finally charged the additional $20. Something else got messed up and I was double charged. This was corrected. In all, I spent a few hours on the phone trying to return the truck and get the billing correct. I have always had a good experience with the U-Haul in Satsuma, AL. I won't be back to this one.
Moving Truck Rental in Saraland, AL at Climate Masters Storage
Moving to or from Saraland, AL 36571? Get FREE truck rental rate quotes at Climate Masters Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at Climate Masters Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Saraland, AL.
Cargo vans and pickup truck rentals in Saraland, AL
U-Haul cargo van rentals and pickup trucks in Saraland, AL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Saraland, AL 36571. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I have been using Climate Masters for years ALWAYS a great safe place in the good city of Saraland to rent or drop off UHauls plus there storage area rentals are the best!
Rose was our service representative. She was very accommodating and explained everything from the paperwork to how the interior buttons in the truck worked. She made our moving experience very easy.
Manager Tish snd Rose were great and very helpful, professional Friendly Highly recommend To others needing a u- haul
There are a great friendly service I enjoyed the process ?? great job Thanks for everything.
Remove jlayton@yahoo from your email list !! I live in Texas ! Not Alabama
Extremely poor customer service. Was charged for 2 items I did not receive. One item was reserved, â€œguaranteedâ€ (according to my email confirmation) then was not there when I went to pick up. I was still charged for it. Tried to call 10+ times throughout the next business day and could not get anyone to answer the phone. Very disappointed, would never recommend anyone use this location.
Awesome staff.well maintained trucks.
I rented 2 U-Hauls, the largest one and a medium sized one. the largest one did not have a air condition in it working properly I had to drive four hours in this scorching hot sun. I would appreciate a refund I talk to the people where I dropped it Uhaul off at, in Helena Alabama they told me to call the 1-800 number I am responding right now.
Maybe have a garbage bin outside . Other than that , it's great ! Alex was super with all of her help to me !!!!
Keep up the good work
I was expecting a dolly to be in the back of the u-haul truck, but there was not one. I had to borrow one from a friend in order to help load/unload my furniture.
OVERCHARGED said I went 100+ miles when I only went 50 round trip at the most. WILL NOT USE UHAUL EVER AGAIN. Very very disappointed.
Passenger side rear view mirror was broken and not functional. It would wobble and then go out of field of view. The truck should never have been allowed to be rented. I didn't notice when I picked the truck up it was held together with three screws. You need people inspecting these vehicles after every rental. Obviously U Haul is not doing this.
Was an easy process.
Make sure the customer takes two packages of blankets on a order of 1 Dozen. The nice lady told me to take one package...and I didn't notice I only had 6 blankets until at the loading site. Other than that, this place was perfect.
Returned truck to Saraland, Ala. Service was fast and thorough. Ashlyn Langley was very helpful and gave me coffee and let me use the internet while I waited inside their air conditioned showroom for my rent car to arrive (a 2 hour wait). Very pleasant and nice representative for UHaul.
Have more 10 ft trucks and especially cargo vans on hand to rent at the Saraland Store. There is a lot of competition in Saraland that rents these type of vehicles.
Rental agent was very helpful very cheerful thank you
The woman that rented me the truck I think her name was raven something she was great sweet nice very helpful with my rental experience!!!! I'd highly recommend her and the storage place to rent from again!!
I am so appreciative that someone helped me hook up the trailer. Thanks.
I wasn't too thrilled with the log in system for Uhaul. We had computer issues and I basically had to redo my registration and then I couldn't log in to check it back in. So I wasted about an hour of my time in office trying to fix the problem. Jennie was very nice and apologetic though.
Excellent service would not change anything.
I had ordered two weeks in advanced a truck from budget . Two days before pick up day I get a email confirming that my truck is ready for pick up . I arrive in mobile ala ( big freaking city ) go to said pick and no truck . As a matter of fact they have no idea what or where my truck is . So to help me out they found another one ....75 miles away ?? . Now I'm panicking cause I got movers on the way and no truck and a even smaller time frame to have my daughter moved out of her apartment and back home some 300 plus miles away . I contacted uhaul and you guys where a huge blessing . Found me a truck in about 15 mins only about 25 mins away and even thou it was larger than what I needed I was not charged extra . Everyone I dealt with on the phone and especially the young lady who helped me at the pick up were exceptional helpful and courteous. Thank you uhaul for saving my day . I will forever and always be thankful of your service . Thanks , heath bostick
Would have been nice if the windshield was clean. It was dirty and covered with bug splatters that the windshield wipers could not remove. Otherwise, the truck was clean. What you may perceive as economy measures, manual windows and locks constitute safety hazards. The cab of my 10' rental truck was too wide to reach across to lock / unlock or roll window up / down. Also, the truck did not have cruise control. I found myself constantly having to glance down to check my speed. Difficulty in maintaining a safe speed is exacerbated when one is not familiar with the vehicle. We reserved the truck 10 days before the day we needed it. The day before we were to pick the truck up, we were called and informed that that location did not have the truck we reserved and said that we could either have a bigger truck (which I did not want to drive), or we could drive 20 miles to another location to get the truck we reserved. Of course, there was no guarantee that they would not rent it to someone else in the meantime. Neither was there an offer to deliver the truck to the location closer to our home. When we arrived, we were informed that the truck was at yet another location two miles down the road. The day before a move, we certainly did not have the time to chase all over the county to rent a truck. I must say that the folks at both pick up locations were some of the nicest, most courteous and helpful people one could have the pleasure to meet. Drop off was also a quick and easy process.