Very unprofessional and rude staff, asked for help in turning in the rental and was told there was no one that could help, that supposedly the lady that handles that department went home when in the hours say 8am-8pm, whole time it was a male that worked there in the department and the Gas Station employee was trying to cover for his boss’s inresponsabilities.
JOSE L
Quickstop 204
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Savannah, GA 31419
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Busy with convenience store customers and not able to focus on return.
BRIAN AThe lady at the pickup location didn't want to help me at all. She wouldn't give me the keys, furniture pads, or hand truck. She asked me to go elsewhere after I was dropped off here. This was the worst experience I have had to date with my Uhaul rentals. I understand it wasn't uhaul's fault, it was the Quickstop only! Actually speaking of this, the customer service from uhaul on the phone speaking to this lady finally managed me to get a truck! in the end all was good, but took me 1.5 hours waiting at the Quickstop to get my truck.
Jason CThe RH above the wheel well floor has cracks in the sealant that caused water damage to my expensive mattress. Neither cab door shuts fully without slamming which leads to an unpleasant and unsafe ride.
Nick FNo dolly in truck like I paid for. Dude behind counter was not helpful or friendly
ASHLEY M