Overall the experience was excellent. However we were not able to get access to the facility or the keys to the truck with the app. But would definitely use U-Haul again.
Kyle J
Midgard Seneca Greenleaf
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Seneca, SC 29678
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I selected this location to return the truck. When i got there the Uhual app said i needed to return it to a different location miles away. There was no one on site to talk to. I had to call Uhaul and they said to leave it there. Not sure why the drop off location was changed, bc i never changed it. This was extremely frustrating.
THOMAS GNeed to make key boxes more visible - more signs. Lock was difficult
CHRISTOPHER OThe virtual attendant thing is ridiculous (not inviting at all). Pay a person to stand behind a counter and help people, the same way it has been done for the last 50 years. My drop-off location mysteriously got switched from what was stated on my contract and there was nobody there to assist me. I sat in the truck in 95 degree heat with the AC running trying to sort out the drop off location issue with people on the phone, to the point where I ended up 5 miles under where the gas level was when I picked up and got charged for that extra gas, despite the fact that I explained all of this to the person on the phone and she said I would not be charged. Poorest experience I have had with Haul in the last 30 years!
NEIL SWait time for someone virtual was lengthy. Twenty five minutes to be exact. But overall! Excellent service.
rodney T