Everything was excellent especially the customer service she's the thing sweetest soul ❤️
Tejana T
Airport Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sevierville, TN 37862
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The lady that helped me was friendly, easy to work with and handled everything quickly and efficiently.
WILLIAM OThe lady that helped me was really nice and patient. I did have somewhat of a bad experience due to multiple system issues she was having. She had to call their help desk multiple times for the person ahead of me and myself. I spent an hour and a half waiting for everything. I also experienced multiple app issues and page not found errors. Ultimately they ended up putting a different serial number truck on my contract due to the system not letting them select the correct truck. Overall great customer service, they gave me extra days for free but overall the system issues made it a pretty bad experience.
Hunter RExcellent customer service!
Phillip MI was given a location to return - when I arrived today the owner was out (a note was on the door) for 45 minutes despite having hours listed all day (no one was on site). I had to call UhAul again and was advised to return it online so I had to unhook everything. My experience with Uhaul locations the past 4 rentals has been inconsistent. Your pricing more than doubled this last rental so I am looking into different options based on my overall experiences.
Ahnna W