I had to go to a secondary location to pick up a Dolly, but they were saying they could not rent it to me separately. The initial location that the U-Haul employee booked. My reservation at was not open so I did not have the option to get a Dolly. I waited in the store for almost 45 minutes. While the person tried to process the rental.
Donette A
Hasty Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Guelph, ON N1E0L2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Truck had an engine maintenance light on. Vehicle needs to be serviced. Selected mobile pickup but was required to go into location to receive keys. If mobile pickup is selected this should be an option. Representative was helpful and polite.
Chris Pmake sure the vehicle is road ready. the vehicle i was assigned had a warning light on for tyre pressure monitor. Your advertising was for $19.95 per day, your guys forgot to mention PLUS C$ 1.29 PER KILOMETRE AT TIME OF BOOKING. THE MILEAGE COST SHOULD BE CLEARLY STATED AT TIME OF BOOKING. False advertising on your part.
HASTY M1. When I changed my order for an earlier pickup time, it was not obvious that the location had been changed as a result as well. The new location was much further away from my new residence. 2. The UHaul location owner clearly did not check the vehicle after the previous user since the doors were not locked on the vehicle and there was a previous user’s box of clothes and other items still in the back. The owner told me to leave the box on the sidewalk and that he would call the previous user.
SIMON JThe guy I met today was very very humble and polite
JOHN K