The grab bar under the driver's seat that moves the seat forward and backward was missing. The man that did the walk around with me and I had to get on the floor of the cab. We both had to reach way underneath the seat to lift the ends of where the bar should have been in order to move the seat forward. The bad part was, I was not able to adjust the seat or move it at all for the rest of my trip as I was by myself and it required a person on each side of the seat to be on the floor and reach way underneath the seat to lift the metal tabs that should have had a metal bar on them that extended to the front edge of the seat. I hope someone was made aware of this issue as it is impossible to move the seat any other way.
Bunita F
Scott County Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Shakopee, MN 55379
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Customer Reviews
- 4.5 Average Customer Rating
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I thought that the transmission in the truck was slipping when I was driving I was driving it. Not sure if it is or not, just thought I'd let you know. The gentleman who was working when I picked up & dropped off the truck was pretty cool. I was late with the truck & he wasn't a jerk about it. He was pleasant & had a good sense of humor. I appreciate that. Thank you!
Kelly MVery irritated that it didn’t have the equipment I reserved when it confirmed with me that it had all the equipment I needed. I wish they would have called me. It made my move very stressful because the next morning I had to drive out of my way to a different location to find furniture blankets & a second dolly. Wasn’t able to get the second dolly.
Grace MEverything went smooth! Thanks!
Mathew WAs a first-time U-Haul customer, I had an excellent experience using the 15-foot truck. The self-service process through the app made things much easier and more convenient. The only small challenge was that, since it was my first time, it took me a bit longer to figure everything out. But overall, everything went smoothly and the truck was in great condition. Thank you, U-Haul, for a great experience. More power to your company!
ABDULRAHMAN S