It was nice to speak with a person instead of using the app. It allowed me to ask questions and get clarification about the rental/return process. The location was a little off the main road but wasn't too difficult to find. The staff member was very helpful and the process overall was easy.
Erik A
Scott County Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Shakopee, MN 55379
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkInform the customer that the truck does not come with a dolly and ask if they need one. Overall service was excellent!
WILMA GWonderful customer service! Facility is very clean.
Jordan SPicking up the truck on a Sunday via the app was very frustrating. The check in process was not easily clear, even after watching the video, for example, what to click on to get where in the app. I made several attempts to upload the requested/required photos, and some were successful, others were not. Initially, the app would not recognize my location, even though my app was set to allow it. This prolonged the check-in process which cut into my reservation time.
MICHELLE YFront windshield needed to be cleaned. Everything else was fine.
DeMondrae M