This location itself was great, but my experience with U-Haul scheduling and customer service was not. My pickup location was changed multiple times without my permission because there “wasn’t equipment available” even though when I called those locations directly, they said it could work but I had to go through the scheduling line. I had many frustrations, which may lead me to choose a different moving truck next time.
STEVEN B
Shakopee Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Shakopee, MN 55379
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The photos to take did not work for me great this morning but I was able to bypass some of them. It was very, very cold outside so my hand was freezing when trying to take the photos (which obviously is nothing wrong with UHaul), but it just made it more frustrating that it didn't seem to be working correctly.
Samantha WJust be yourselves. I am always grateful for my time at your location.
RICHARD PFront desk guy was great
AUSTIN BI have rented many U-Haul trucks over the years and they are all about the same, this one had 113K miles on it and had about 2 hours of play in the steering wheel and 2 hours of pull to the right. I get they are different than my F150 but one would think that they would handle a bit better. The truck was clean and engine ran smooth, but the steering was a bit questionable. The folks at Shakopee Mini Storage were great, I was in and out quickly and everyone was very courteous and friendly, especially Tucker.
Stacy L