Friendly people, helpful. Had to wait while they repaired the equipment before it was safe to use.PAMELA D.
Moving Truck Rental in Shakopee, MN at Shakopee Mini Storage
(U-Haul Neighborhood Dealer)
Shakopee, MN 55379
Services at this Location:
- Mon-Fri: 7:30 am - 4 pm
- Sat: 7:30 am - 10:30 am
- Sun: Closed
Special Operating Hours
- 7/5/2021: 9:00 am - 12:00 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Shakopee, MN 55379
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Well, this was a great location but it is too far away - 36 minutes! Do you know how many UHaul sites i passed on the way? This location needs better signage. I stopped by the UHaul trailers but I needed to get back on the busy road to go to the next door location where the office is located.BRIAN R.
Nice and professional staff. Cargo van was up to date and felt very safe .Khankham M.
I rented a storage unit at the drop off location to find out from the lady... Nicole, we get a free month at a storage unit in burnsville... nobody told me that before in rented the unit in Shakopee. Very disappointed in service I received.Chris M.
Not a thing, it's all goodjames J.
As a customer, this is extremely misleading. I booked both the truck and the unit through the uhaul website. The truck was not available at the Burnsville location, so it sent me to Shakopee mini storage. When I returned the truck, I used the uhaul app. Even the email from which you are communicating is a uhaul address. However, now that I have come across a problem, you are no longer uhaul?Your revenue stream is not my concern as a customer, the mistake of uhaul cost me more than $100 and my time. Furthermore, the store location is not extra for after hours. In fact, I was at the unit prior to 7pm. The card system stated, â€œaccess grantedâ€ but the door was still locked. I the spent an hour calling the after hours hotline, and my call nor my message was ever returned. I then called customer service, to which they instructed me to â€œtry the door againâ€. Then, upon returning the truck, I disputed the additional charges on the app and was told I would be contacted within 48 hours. Again, no one called. As a customer, when I use the uhaul website to choose multiple uhaul products, I am expecting that uhaul will be there for support if needed, regardless of location. However, this has not been the case. I have been brushed off as a customer and I am now holding the bag for double what I was quoted. Please provide the uhaul corporate contact. Someone, somewhere, must be willing to make things right for the customer, because I am not willing to pay for someone else's mistakes. Per my contract, I was told the hours I would be able to access my unit and I was well within that timeframe. My inconvenience of waiting until the next day was enough, without me paying an entire extra day for wasting my time. Again, please provide the corporate uhaul contact so I can get their issue resolved.Andre L.
Convenient, friendlyâ€¦. Excellent serviceGreg R.
Customer service is awesome! Duane was very helpful in getting my rental. Thank youMICHAEL U.
Easy pick up and drop off. Super friendly staff!Richard B.
Keep up the great work!!!!!Sudip G.
Awesome service, and great experience. Very happy!CULLY K.
Had to take the trailer most difficult to access, even though 4 others were being unused. Latch literally rusted off when we tried to close the door, luckily it stayed closed while driving. No discount or refund offered.ALEXANDER M.
I appreciated the young staff pro-actively engaged in guest service.STEPHEN W.
Rent trailers with working lightsmark M.
This was the best location I have ever experienced when renting a U-Haul. Fast check in, help hooking up trailer and lightning speed, easy checkout return.Joel G.
Friendly service! Easy to get in and out.Mike S.
Great experience overallBrent S.
Awsome experience.Andrew A.
Limited cell phone signal for AT&T made pickup of uhaul a challenge during pandemic. My bigger issue is with uhaul canceling my guaranteed reservation because we checked in late while trying to figure out the online check in. Very disappointed!jeff K.
The rental pick up was messy. It smelled heavily of cigarette smoke. This was a problem for us to use the a/c. It was hot outside and we had to have the windows open due to the overwhelming smoke odor. Very unpleasant experience! The process of getting the vehicle was efficient. We didn't have a problem with the service, just the looks and smell of the inside cab.Bruce W.
Very easy on-line returnChristopher B.
Uhaul made our move easy.DIANE G.
Please clean the vehicle more thoroughly after someone smokes in it. The pickup smelled of tobacco smoke all day.John M.
Difficult to get one way rentalEugene K.
Great Uhaul location. The staff couldn't be better. Thanks again!Paul T.