The hydraulic trailer brake was inoperative during my trip to Mcminnville, TN this day. I didn't notice the issue until I had the vehicle loaded up and was coming to my first stop. The trailer would shift forward about 6 inches it seemed during braking and then when getting back on the throttle BOOM another hard shift back. This meant the brakes on my Suburban were the only thing stopping the entire 12k pound rig. Which my brakes are good but I was encountering hills since I was coming across the Blue Ridge Mountains. Coming down I40 and a few backroads I could hear my brakes going womp womp womp because they were getting so hot on downhill stops. Thankfully I made it safely back to Shelby, NC 400 miles one way. When I returned the trailer I went to check the fluid and couldn't get the cap off. You could clearly see fluid seeping from the bottom of the hydraulic brake piston assembly. My guess is the piston was bad or the fluid had leaked out. I would love the see at least a reimbursement of the trailer rental. Getting reimbursement for my rotors and pads would be great also but I don't expect all of that. Thanks either way
DEVIN R
Pleasant City Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Shelby, NC 28150
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None needed excellent customer service
ALBERTA PGreat employees. Smooth transition. Highly recommend.
SUSAN BExcellent customer service. I had a five star experience.
anthony sThe owner is a friendly guy and a great person
FRANCIS F