I checked in online and it gave me a truck assignment then it said awaiting approval. After about 20 minutes I saw my vehicle that was assigned to me driving off with someone else in it I was on the phone with customer service. So I went back online got assigned another truck it took about an hour to finally get my vehicle. Then the mileage was wrong so a customer service person said the field manager was going to call me. It never happened. When I returned it I had to put the wrong mileage in in order for it to except my return so I emailed the customer service rep. It was a very bad rental experience!
Moving Truck Rental in Shelbyville, KY at Summit Storage Center
Moving to or from Shelbyville, KY 40065? Get FREE truck rental rate quotes at Summit Storage Center.
Get FREE moving truck, pickup truck and cargo van rental quotes at Summit Storage Center
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Shelbyville, KY.
Cargo vans and pickup truck rentals in Shelbyville, KY
U-Haul cargo van rentals and pickup trucks in Shelbyville, KY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Shelbyville, KY 40065. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I WAS ON HOLD FOR 37 MIN. THAT IS WHAT TOOK SO LONG.
Nice employee and quick service
Serious disagreement at pickup. Regional mgr contacted, no help. Never go there again under any circumstances.
Improve the mileage of the truck. I went 53 miles, used $20 worth of gas. Truck was a pig, slowed down to 35 mph climbing hills, empty.
The experience itself was excellent but I had rented a dolly and there was not one on the truck. I had to go to a separate location to pick that up
It took quite a bit to confirm my photo. Almost 20 minutes. If that was quicker it would be nice. I lost almost half an hour off of my rental time due to picking up my truck. I ended up being ~20 minutes late because of that, a woman who wouldn't let us out at kroger gas station, and tons of construction on the interstate but it didn't bill me for an extra day so that's really nice and I appreciate that greatly!
The pick up went smooth as well as the drop off. The yard was clean and easily accessible.
The self service app was down, and we had to call the gentleman on call. He was amazing and deserves a raise.
I was sent out with a dirty vehicle and checked it in the way I got it. No one seemed to care that the truck seems to have out lived it self.
Truck I had reserved was unavailable. The pick up location was changed. Dolly and pads I had reserved were unavailable. Truck was not clean.
Poor Clay is a trooper! I probably ruined his Friday night with my phone calls because I could not get the website to work correctly. He was super friendly and had amazing customer service! Will be coming back next time!
The review below was a break down in the 24/7 rental program. Clay and Samantha at Summit Storage Center have always and continue to go above and beyond for customers. The issues with the 24/7 program are being fixed to avoid further issues.
Terrible experience. Allowed me to reserve an appliance dolly that was not available. Huge inconvenience to me as a consumer. Person at location was no help, U Haul transportation was no help. Huge fail on customer service. Would not recommend U Haul 24/7 to anyone and will not do any business with Summit in the future for any reason.
Summitt storage center was awesome! Great customer service and wonderful location.
Excellent customer service!
Equipment performed well-Everything was as advertised
Could not have gone any smoother. Great experience!
Only thing I would suggest is the lighting was better for returns after dark
excellent costumer service on both ends
This has been my best experience yet with renting U-Haul equipment. I received excellent service and Clay was very helpful. I will recommend him and contact him for future rental needs. Thank you, Jim
nothing everything was great and Clay has been great to work with thank you