The Uhaul wasn't clean. In fact, there was a customer gas receipt from July 2020. Also, the retrieve process was horrible. It took over 30mins to get it. We had to call customer service and asked them to extend the time and they were unable. It took 3 phones for the retrieve vehicle process to work. We are tech smart so that wasn't the issue. Overall, will not rent from this location again.
Trailer Rental & Towing in Shelbyville, KY at Summit Storage Center
Moving to or from Shelbyville, KY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Shelbyville, KY 40065 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Shelbyville, KY
Cargo trailers in Shelbyville, KY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Summit Storage Center!
Utility trailers are perfect for towing large or oversize cargo in Shelbyville, KY 40065. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Summit Storage Center provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Shelbyville, KY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Shelbyville, KY online today!
Trailer and Towing Supplies
There was no one at the location for two days in a row. There was animal hair all inside the truck.
I checked in online and it gave me a truck assignment then it said awaiting approval. After about 20 minutes I saw my vehicle that was assigned to me driving off with someone else in it I was on the phone with customer service. So I went back online got assigned another truck it took about an hour to finally get my vehicle. Then the mileage was wrong so a customer service person said the field manager was going to call me. It never happened. When I returned it I had to put the wrong mileage in in order for it to except my return so I emailed the customer service rep. It was a very bad rental experience!
I WAS ON HOLD FOR 37 MIN. THAT IS WHAT TOOK SO LONG.
Nice employee and quick service
Serious disagreement at pickup. Regional mgr contacted, no help. Never go there again under any circumstances.
Improve the mileage of the truck. I went 53 miles, used $20 worth of gas. Truck was a pig, slowed down to 35 mph climbing hills, empty.
The experience itself was excellent but I had rented a dolly and there was not one on the truck. I had to go to a separate location to pick that up
It took quite a bit to confirm my photo. Almost 20 minutes. If that was quicker it would be nice. I lost almost half an hour off of my rental time due to picking up my truck. I ended up being ~20 minutes late because of that, a woman who wouldn't let us out at kroger gas station, and tons of construction on the interstate but it didn't bill me for an extra day so that's really nice and I appreciate that greatly!
The pick up went smooth as well as the drop off. The yard was clean and easily accessible.
The self service app was down, and we had to call the gentleman on call. He was amazing and deserves a raise.
I was sent out with a dirty vehicle and checked it in the way I got it. No one seemed to care that the truck seems to have out lived it self.
Truck I had reserved was unavailable. The pick up location was changed. Dolly and pads I had reserved were unavailable. Truck was not clean.
Poor Clay is a trooper! I probably ruined his Friday night with my phone calls because I could not get the website to work correctly. He was super friendly and had amazing customer service! Will be coming back next time!
The review below was a break down in the 24/7 rental program. Clay and Samantha at Summit Storage Center have always and continue to go above and beyond for customers. The issues with the 24/7 program are being fixed to avoid further issues.
Terrible experience. Allowed me to reserve an appliance dolly that was not available. Huge inconvenience to me as a consumer. Person at location was no help, U Haul transportation was no help. Huge fail on customer service. Would not recommend U Haul 24/7 to anyone and will not do any business with Summit in the future for any reason.
Summitt storage center was awesome! Great customer service and wonderful location.
Excellent customer service!
Equipment performed well-Everything was as advertised
Could not have gone any smoother. Great experience!
Only thing I would suggest is the lighting was better for returns after dark
excellent costumer service on both ends