The van I rented was not clean inside nor is it being maintained. When I picked it up, the tires were all at different pressures and underinflated; I corrected this for my safety, but throughout the day I continued finding problems with the vehicle. I tried to make U-Haul aware of all of them, but I believe I forgot to notify your people that there is damage to the side of the van as well as the problems with its rear (ref no 3534679), and I just hope that I have a better experience the next time I rent a U-Haul van for the day. Fortunately, the customer service reps I spoke with made me feel a lot better.
KEVIN H
Gulluscio Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Shelter Island, NY 11964
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
It is impossible to get someone to answer the phone
PHILIPPE GDrop off on Saturday, which was after hours.
MATIAS CThis was a great location for us for drop off and after some struggle with the AP we were able to check the vehicle in so all good.
Alice DTook over two hour to get my truck released. I had made the reservation using a foreign livence but Uhaul 24/7 Self Service failed to recognise the licence at check in
Peder N