The agent that released the vehicle does not have great customer service. He failed to mention the check-in process. No one in this location answered the phone. I involved the corporate office to reach out to this location to have the vehicle properly checked in.
JAVIER R
Sherman Oaks Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sherman Oaks, CA 91423
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Not much, the customer service was excellent
JUAN IOpens at 9am. My reservation was for 9:30am. Owner didn’t show up until 10:05am. Equipment was damaged and not usable. Luckily a smaller trailer was available, which was not optimal, but was my only choice.
Adam DVery welcoming
ALLAN Sgreat location to pickup a truck , plenty of free parking close by
DOMINIQUE H