I rented on a Saturday. Went to drop the rental off at 4:50 and nobody was there, even though hours listed were from 9am-5pm. Otherwise it was a quick pick up.
Brant H
Cold Shot Sherwood Park
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sherwood Park, AB T8H2G9
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Customer Reviews
- 4.0 Average Customer Rating
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More people to receive customers first thing in the morning.
Erwin MInterior and exterior could be cleaner. I took truck to a car wash to clean it up as mirrors were dirty and this is a safety concern. When interior floors are dirty I worry that truck has not been properly sanitized. As a senior I worry about contracting COVID. The agent was very friendly and courteous and very helpful with my rental. I was very grateful. Thanks.
Edward SBetter headlights
KRISTINE BUpon pick up, all of the windows were heavily frosted. I had to use my own scraper and my time to clean the windows before I could use the vehicle. I expect the vehicle to be ready to go upon arrival. Also, I was expected to sweep out the back of the truck upon return, but there is no broom on board. I don’t normally carry a broom with me, so how am I supposed to broom out the back of the truck? Please provide one.
Albert B