There was not the van size I asked for at the location I asked for - which is fine but no one told me until lathe day before - late! Mixed review: Overall happy with it all. Folks on telephone were very professional, nice and efficient. Truck was not totally clean but pretty clean. Except the gas gage was screwy, reflecting different gas amounts when low and when filled - to your advantage, of course. Also, the receipt did Not reflect the costs given when reserved. I have to look again and call. Don’t have that kind of time!!! Not even sure I got an email receipts, just receipt from the store which is ALMOST ILLEGIBLE due to lack of printer ink!! -
Cecilia L
Kemp Mill Beer Wine & Deli
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Silver Spring, MD 20902
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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HEDAYATULLAH NIt's a great and convenient location. The ability to check in via my phone was very helpful. Thank you!
Neil GThe iPhone app is really slow and buggy. I wasn't able to check out because the app wouldn't load, so I had to ask the employee to check me out instead. It would be nice if I could take a picture while the previous pictures are uploading in the background.
GERRIT GPerson handling the rental was complete, efficient, and polite. Everything was explained clearly and rental and return went smoothly.
LAURENCE C