No recommendations. Very happy with truck / van inventory and availability and equally happy with customer service. Thank you.
Pamela J
Kemp Mill Beer Wine & Deli
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Silver Spring, MD 20902
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkIt took me 2 hours to pick up my U-Haul at this location because the cellular service was horrible I had to drive around in my suv to get cellular data reload the page so I had to keep starting over again then the lock box didn’t have clear directions on how to open not even on the link shared on the pick up page it’s a completely different lock than the one demonstrated in the video of the video would even load it was such a tedious experience which made me 2 hours late to my appointment which was the only reason I rented the U-Haul in the first place which evidently made the whole thing pointless waisted my money because I was late I didn’t even get the items that I needed thanks a lot U-Haul I am never renting from you guys again!
Kimberly HExperience was accommodating. The billing is questionable and I look forward to a resolve
khadeeja nNo one told me I’d be using the app to do check in solely. The location was remote and we were in a dead zone. So we couldn’t get pictures. It was awful experience. Would not go with U-Haul again.
Christina DThank you for the good service. The cargo van was easy to drive!
sarah v