No clear instructions. No one there to help. I had to talk to 2 people through the website to get a remote check out code. The lock was hard to use also.
Debra B
Fair Heart Transportation Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Silver Spring, MD 20904
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Everyone was amazing.
KIMBERLY CYou are doing well!
Anthony OFirst truck wouldn’t start. Tried a different truck and got charged for both.
Shaynel PI was overcharged for an odometer malfunction by $200+ and it still has not been resolved. I picked my truck up across the street from my home and drove it across the street from there. I could not have driven more than 2-3 miles total, if that. I was never prompted to take a picture of the odometer during the pick up process. I was told that someone would be reaching out to dispute the alleged 124 mile charge. Nobody reached out and I received an astronomical charge to my credit card instead. I will never use U-Haul again. This company made an already traumatic move worlds more stressful for this single mother and her two kids.
Jillian U