This operator was very pleasant to deal with and handle the transaction quite responsibly
Richard V
The Box Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Simi Valley, CA 93065
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Truck needs service on transmission and/or engine. It drives very rough
Joseph DWould never do this again.
Jeremiah PStaff was courteous but the central reservation system was a mess delaying the delivery by 45 minutes and I ended up missing my client meeting.
JACOB KEddie, the manager/owner, was great when we picked up the truck on a Saturday. When we returned on Sunday, nobody was at the site, and Monday was a holiday. We brought the truck back around 9:30am. We locked it up, and we tossed the keys inside the store through the mail slot. On Tuesday, I received a call from Eddie. At this time, I had traveled to Galveston, and he was demanding the return of a dolly. Since I had not ordered one, when we received the truck, we had placed it in the house and did not use it. As such, I inadvertently forgot to put it back in the truck. I indicated I was out of town until Thursday, and could return it on Friday. He threatened to charge me $120.00 unless the dolly was returned immediately. He was quite rude and hostile. We did not ask for the dolly, nor did we utilize it. I had to impose on others to pick up the dolly and return it that day to avoid paying $120.00 for something I neither needed or requested. Eddie's people skills are lacking.
Brenda D