this was not my original location. I reserved this trailer two weeks in advance for a location a mile from my work so I can pick it up on the way home. That location called me a few hours in advance to tell me they did not have the trailer. So rather than taking the time to get the trailer from Smithfield and bring it to where it was supposed to be it was left up for me to make the call to the service center to find one myself and drive out of my way to pick it up. I have no problem with the customer service from the location in Smithfield that I picked it up at; he was kind, professional, and exceptional. However there is no excuse for me to have to correct the mistake from the Clayton dispatch. None!tim B.
Moving Truck Rental in Smithfield, NC at Smithfield Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Smithfield, NC 27577
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 5.0 Average Customer Rating
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Service was great ! Definitely would recommend !John W.
100% satisfied wouldn't change a thing ...James was who helped me with getting the van he was very professional and very helpful ...Betty S.
Liked that they hooked up the trailer for me.Donnie Y.
Wonderful and easy experience at this location! We are renting a storage unit for several months there and also truck rental. Working with Charlie at this site has been a seamless and pleasant experience!! Charlie is definitely focused and delivered customer satisfaction!! Thank you!!Billy W.
The manager was very professional and helpful.earl M.
Very considerate and friendly staff. A great place to do business!Terry B.
Everything was perfect!shaun W.
Best place to rent in town!GEORGE M.
Charlie is always pleasant and professional. Vehicles are always clean. No problems. Charlie deserves a raise. Great customer service!Deatha K.
The man was so nice to help me remove the equipment from my car, I wouldn't be able to do it myself. Very convenient drop off location.Paula C.
Charlie is pleasant, cordial, down to earth and professional. Great customer service!Deatha K.
Nothing it was greatHURL T.
Charley is an excellent representative who is easy to deal with and ensures everything is correct.Peter M.
The guy who helped us was very friendly, easy to work with, and professional. I would definitely recommend using this location.Peter M.
Lower the prices a tad. 1.19 per mile is ridiculous.Trace J.
Very helpful with everything I needed and a wonderful place to do business with. Will be renting from this location next time!SAMMIE B.
Charlie was the station manager for the U-Haul site at 1343 W. Market Street in Smithfield where I picked up my van. He let me park my vehicle in the middle to enhance the camera view and offered me a mask. His approach to customer service was the best I have ever seen. I have told both of my neighbors about the experience and will definitely be using equipment at his site again very soon. I think Charlie should be the manager trainer for all the other managers who work at your company. I have used U-Haul equipment for most of my life (30 years military service) and this was by far the best experience that I've ever had.GREG G.
Nothing but praise for Charlie Peele and the facility/rental options! I needed a van-type vehicle, and he had it. Could not have been more pleased. Highly recommended!!Thomas L.
Glad that U-Haul website finally recognized this location. Very convenient for the area.Richard B.
Great guy excellent service.Randy G.
Improve mobile pick up process and mobile customer service.LeShundra M.
Excellent Service!hosea B.
When I opened the truck it smelled of cigarettes. This was the only cleaning issue I had. For that reason I had to select â€œnoâ€. For a non-smoker this made being in the truck difficult. Other than that all was fine. The lot was well let when I returned the truck last night.JACK T.
Excellent service, he was very very nice and thoughtful. Also very helpful, knowledgeable and professional. Thankslina A.