Everything went well until I return the vehicle and the store owner tried to charge for excess fuel. Good thing I took my own pictures to show the store owner before and after. When I showed the store owner the pictures, he quickly fixed the price. Other than that little "hiccup", everything was fine.
joshua C.
Neu Hub #3
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Smithville, TX 78957
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The pick up process for Truck Share was awful. Had I known ahead of time I'd need two forms of identification it would have helped. I feel most of that could have been done at reservation time. In addition it took between five and 10 minutes for a person to show up inside the location to give me the keys.
Shawn M.Very confusing, sketchy, not clear on where to pickup, the guy didn't tell me about gas, said I could drop it off at a different location but then had to drive it back to smithville to avoid being charged.
KELLY M.Just a convenience store that rents and receives U-Hauls.
Brion I.Got charged an extra day. I returned on the day I was supposed to (Sunday) but I returned it around noon when it was scheduled to be returned at 7 am. I am sure nobody else was awaiting that truck. I will never rent from U-Haul again.
Derek T.