Moving Truck Rental in Somerville, MA at U-Haul Moving & Storage of Route 16 Medford / Somerville

10155 reviews

600 Mystic Valley Pkwy   Somerville, MA 02144
(Rt 16 West @ Boston Ave next to Whole Foods Grocery)

(781) 396-9030

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(781) 396-9030

600 Mystic Valley Pkwy
Somerville, MA 02144
(Rt 16 West @ Boston Ave next to Whole Foods Grocery)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Somerville, MA 02144

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

10155 reviews

Let us know what you think.
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Write a review
Rating:
1.0

I returned a rental today. Returned it clean, tank full of gas. Did less miles for my trip then projected. Cost shouldve been less but I was charged more money. Will be disputing this charge with my bank.

FLORIAN C. 
Rating:
1.0

I requested a pick up time for after hours. I got the confirmation for it. I went there and tried to do the pick up online. The option was not there to pick up my truck... I lost half a day with it and had to pack it in half the time. I had to go back at 7am to get it. The owner told me it wasn't set up right... that is an employee issue, not mine. He would not discount me for the lost time and gave me a rude response saying, “do I want it or not?”.

Leah F. 
Rating:
5.0

Continue to be better organized and efficient

Arthur B. 
Rating:
5.0

It was just what I needed, easy, on time, perfect, when moving is stressful, U Haul, was completely stress free. Thank you

ROBERT B. 
Rating:
2.0

Mystic Valley in Somerville, MA was the worst Uhaul location I ever dealt with. Most of the staff was helpful but the other portion was AWFUL. I was over-charged for hundreds of dollars and lost property through a tow of my rental, and got NO corporate assistance. S***s A*S. PERIOD.

Tatyana M. 
Rating:
1.0

The truck hire was fine and the gentleman at the desk where we picked up the vehicle was polite, helpful and courteous. My impression of UHaul was totally changed later that afternoon when I decided to rent a storage locker. I had reserved one by phone and was told it would be on the ground floor but came to find out that it was one Flickr of stairs up. The girl at the front desk was able to find another unit, but her customer service was honestly The worst I have ever encountered - she was too busy playing with her hair and chatting about personal stuff to her colleague beside her and made me feel like I was an inconvenience. I was told when I made my truck reservation that I would qualify for one month free rental if I purchased one month rental. The gent at the desk confirmed I would get one month free and I asked this of the girl who was last to assist me, who I am complaining about and she ignored my question. After I had confirmed the reservation, she then told me I had to rent the unit for 5 months to qualify for a month feee rental and said “this is Medford- you probably spoke to a customer rep in Arizona'. She implied that the offers were not the same in Medford. I only need the unit for 2 months as I am moving to Illinois in June and was looking into your U-boxes- but am now reconsidering this because of the way I was treated by the girls behind the counter who I could hear laughing immediately I turned to leave. It took me 1/2 to locate my storage unit and they rattled off the instructions so quickly and unprofessionally that I understood none of it. Moving furniture is stressful enough without the added hassle of unpleasant and unhelpful staff!! I was quite upset by the whole interaction. I would like to have my 2nd month free storage confirmed - I was told on 3 separate occasions that my truck rental qualified me for one month free storage. At no time was I told that I would have to rent it for 5 months to qualify. I look forward to hearing from someone soon. With regard to this. Sincerely Elizabeth Conneely

Elizabeth C. 
Rating:
1.0

The truck was filthy. Dashboard got VERY hot to touch while driving on highway.

CASSANDRA C. 
Rating:
3.0

Improve equipment return process. I didn't know what to do when i got back to the store to return the truck. Having clear directions would be helpful.

PRAJWAL S. 
Rating:
5.0

Everyone in the store is kind and helpful! Highly recommend this location!!

Jobina K. 
Rating:
4.0

Tried to voice my concerns and dilemma to the workers, was cut off before I could explain in full detail what it was. They were very short and hostile for no reason. I rent from uhaul weekly at different locations and this one was not good experience associate wise. Literally 20 people at my time of pick up. Was 45 min in line. My truck was dirty, gas incorrectly marked, one of the worst trucks I've ever had.......

JONATHAN S. 
Rating:
5.0

Great

rafael M. 
Rating:
5.0

Excellent experience with everyone and everything at this location Highly recommend to anyone for there moving needs !!!!

John P. 
Rating:
5.0

This was my first time renting a trailer from uhaul. From Check-in to Check-out the team answered all my questions and helped me secure the trailer to ensure my trip would be safe. I will continue to do business with this location as long as I am in business.

NICHOLAS O. 
Rating:
4.0

There was trash in my vehicle. The person at returns was disengaged and minimally communicative.

CHRISTINA M. 
Rating:
5.0

Very professional. I recently went to a different UHaul for a rental and believe me I noticed a difference! This location is the best as far as I'm concerned. Professional, polite and they all had a mask on! I won't go to any other location in the future.

Elizabeth D. 
Rating:
5.0

Staff are very friendly and helpful as well as very professional.

Wentao L. 
Rating:
5.0

It was easy and pretty economical to move our stuff this way.

ELLIOT E. 
Rating:
5.0

My experience was great, no recommendations at this time.

AUDENO B. 
Rating:
4.0

Customer service guy was great! knowledgeable, friendly, and even funny. he's a great asset.

MARK M. 
Rating:
3.0

Not charge for extra miles when the u-haul was from point a to point b???

Ava F. 
Rating:
1.0

YOU MADE MY EXPERIENCE VERY BAD. I RETURNED THE VAN AFTER HOURS. THERE WAS A BIG SIGN TO USE MYUHAUL.COM. THAT URL NEVER WORKED AND I WAS RUNNING OUT OF TIME TO TAKE CARE OF MY BUSINESS. I TRIED TO CALL CUSTOMER SERVICE, NO ONE ANSWERED. AFTER A LONG WHILE I FOUND A LINK TO UHAU.COM/SHARE WRITTEN IN SMALL LETTERS AT MY WAIST LEVEL. I WASTED ABOUT AN HOUR OF MY PRECIOUS TIME BECAUSE SOME LAZY GUY DID MOT REMOVE A OLD BOARD OR CHANGE IT. GOOD BYE FOR EVER.

CHIDAMBARAM R. 
Rating:
5.0

Done in a day. I could not ask for more. Thank you.

FORREST M. 
Rating:
5.0

This location works like a well oiled machine. I will continue to do business with this location as needed. Thank you for all that you do and keep up the great work!

Nicholas O. 
Rating:
5.0

Seemed well organized and clean

RAY W. 
Rating:
5.0

Everything is great. Keep up the good job. Shout out to Francesca, very knowledgeable, friendly and polite

Dalton D. 
No reviews have been submitted for this location.

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