I have recommended this location to many friends. I have used all their products from box trucks to pick-ups. My favorite rental being a large Siverado. Loved it! Fast check-in and check-out, it is conveniently located off Highway 1 in Capitola. Great service with easy fueling fill-up at drop off.ROBIN M.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Soquel, CA 95073
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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I have been a loyal customer to this location and have many issues. I had continued to use this location just because of the location. The owner is purposely charging me for the insurance even after I have a waved it when booking via the app as well I'm personally verbally. This has happened on more than one booking. I'm addition, he is dishonest about the gas level. This booking, I returned the truck with less than half gas level, the same as when I got it, and my receipt says it's 3/4 full. This is also not the first time this has occurred. In another incident, he lied and told my friend that we needed to put more gas in the truck upon return. When my friend disputed the gas discrepancy and presented him with a picture of the gas gauge when first checking out, he was aggressively yelled at and told to never come back. The trucks are rarely swept and and I have been charged for a dirty truck even after I've swept it out. This person is dishonest and a poor representative of your company. I will not be using his business again for me personally or for my business.Melissa D.
starting fuel level was quite low...the low fuel warning light came on only 6 miles after starting. not knowing exactly how far I'd be traveling (and how much fuel I'd need) made buying gas tricky; with more gas in the tank I could have waited until ready to return.. I recommend starting rentals with (at least) a half tank.jan J.
This place is great 👍🏼 but this time wasn't soo good my last rental had a lot ! Of dog hair and a couple fleas! Not what we wanted I my self had to clean and disinfect everythingJesus F.