Pick up process was easy and the employee was very helpful. The drop off process was very different. The employee on duty requested I unhitch and manually move the trailer into place for him. Luckily I had help from my nephew with me to assist. The employee requested that we move it one space over after we had parked it pushing the trailer with our hand so he could have an easier time left ring it out later. I found the drop of process disappointing overall.
William M
Soquel Valero
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Soquel, CA 95073
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Clean the bathroom. This location was 41 miles away from the location I had signed up for, and I heard from my movers that this happens with U-Haul all the time. That is an awful surprise at the start of a move!
linda VI only put no because I was not happy that I got charged the extra money I referenced above. The gentleman was nice and tried to be friendly, but he was adamant about the extra charges, and I do not believe they were justified.
REBECCA DProprietor was very kind and helpful
Sharon MExcellent service
Mike W