The trailer's electrical connectors was not installed properly. After picking it up and returning home the lights weren't working. I had to re-run the wiring so it wouldn't be disconnected during operation when the vehicle turns. Then upon return, I was told to return the trailer in the back of the building and around a corner. There was no drive-through. The person on duty stood and watched with no assistance as I struggled to maneuver it. He asked to drive my vehicle and moved it in place. Then he told me to drop it right there and walked away forcing me to disconnect it myself. He told me it is the customers responsibility to disconnect and drop the trailer. I don't want to use this location if at all possible.
Aleksander T
Soquel Valero
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Soquel, CA 95073
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The back tires were very bald. For the first 2 hours after I picked up the moving van, I was stuck in the mud.
Christopher PShamy was excellent. I would recommend this location to my business partner, colleague, friend or family. He is always kind and EXTREMELY efficient. I’ve used him for both long distance and daily use. He is a rare find in today’s business environment!
Stephen RWhen picking up trailer, I asked if I could move the return location to Redding, instead of Red Bluff. I was told no, as someone had rented the trailer in Red Bluff. Okay....see below
Jim BIt was fast and easy to pick up the trailer, but felt bad for the man helping us as he needed at least one other person to cover the gas customers while he was helping us.
Alexander R