I made my reservation online weeks before the day I needed a moving truck. The truck was dirty and had only a quarter tank of gas when I picked it up. I had also requested a dolly when I made my reservation, but that was not included when I arrived and I had to ask the attendant to add it to my order. When I returned the truck (in the same condition in which I received it, the attendant told me that I could be charged for a cleaning fee if the truck wasn’t swept. When I explained that it was dirty when I picked it up, the attendant said “Well, you should have told the guy you picked it up from.” I replied that I took photos of the truck and marked it as dirty using the app when I picked it up, but he said, “Oh that app is pretty much crap anyway.” I was not at all pleased with my service.
Ethan R
Soquel Valero
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Soquel, CA 95073
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Philippe JI’ve rented from this business many times over the last several years. Always great service and accurate billing dependent on days and miles used
Tim HThis is the absolute best place. Easy and fast. Very friendly. Great assortment of clean trucks. Very easy freeway access.
Philippe JHe cheated me of over $100 & lied to me saying he would fix the receipt & he didn't. I asked him several times fir copies he said don't worry & ended up charging me for the wrong things
ANGELA P