I had to call someone on the phone because the person working the gas station didn't know what to do. She gave me the wrong number the first time, then gave me the right one after spending 15min on the phone with the wrong guy. Once I got on the phone with the right person he put me on hold twice. After about an hour I finally had the keys and was able to drive. This is extremely frustrating especially with a one-way uhual because I am trying to move.
Nicholas B
Dixie Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sparta, TN 38583
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How U-Haul Reviews WorkHorrible time getting keys had to call them and open three different lock boxes to check for keys and then still could find a key until they had to check the drop box by the time I got the keys I was already 20 minutes into the time I was supposed to already of had the truck moving
Amanda GLocation was new and the rep was not experienced. I reserved 24 furniture pads but only seven were available.
Joseph BLocation seemed a multiple site - trucks at 2 separate businesses on either side of road. I pulled in to one - couldn’t access my online account, had no one come out to guide me to park the unit- so I parked and went inside. The south Asian lady was nice and trusted that I returned the truck in required condition- I did. She did not want to go out to inspect.
MARK E