I am currently in dispute for over charge as the dolly I requested was not present. Now they want $120 because I didn't return. They just keep taking money out of my account. I have witnesses to the absent dolly and will take action if not refunded all but the original charge. This has been a terrible expetience!
Janet D
Chevrons Gas Stations
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Muscle Shoals, AL 35661
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Not have the owner hang up on me… if I didn’t need a 6x12 I would have went to another location.. The one in Florence was just as bad.. Lady behind the counter had a nasty attitude
Michelle HEverything was as expected
Michael SThe vehicles were parked across a busy street from where you picked up the key. The mileage screen had an error message to service some part of the vehicle and not a way for me to answer how many miles I drove. She cashier that gave me the key would wait on every gas station customer as they came in and I had to wait 40 minutes for her to finish the UhAul transaction on a cell phone She said just take this key and which ever one it corresponds to, just take that one. The entire pickup process was pathetic and rediculous. I will never get one from this unsafe location.
Steven BThe truck requires engine or power train maintenance, or both. The truck was provided to me on empty. The clerk requested that her supervisor allow her to fill the tank. He refused; I had to add fuel which then gave the next person less than a quarter of a tank. The check-in process took over an hour. The clerk handling the check-in process did a great job maintaining communication.
Brenda K