U-haul why don’t you guys give her some dollys? You guys changed my location and no dolly. I had to move all this furniture by hand. No notifications on no dolly. And on the website it says reservation guarantee or $50. My reservation wasn’t guaranteed and no dolly. No system in place to notify or warn the customer. If I had more time, I would have cancelled the entire order and demanded a refund. Please notify the customer on what you have and don’t have available before the actually day of. Huge waste of time!! The lady who setup the rental was so nice to me!! If she had ran this setup, I would have had the dolly and the location requested.
ALEJANDRO B
Rapid Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spring, TX 77373
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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personal were friendly and very helpful, answered all my questions.
GEORGE SGreat help fixing booking issues and getting the unit ready for pickup *****
Andrew BThe only thing I can note would be to have better signage at this location for UHaul Customers. Since it is also a mechanic's shop, it was hard to tell where to go. Besides that, the staff was super friendly and helpful. 10/10 experience for my first time renting a Uhaul!
JOHN AFront Desk Lady was friendly and quick to expedite the rental process.
ALVARO G