This was one of the worst experiences I've ever had with a U-Haul. It wasn't ready when I came for my pickup and although I requested a store with a rep at a counter, they sent me to a place where mobile pickup was the only option which pushed us back substantially which pushed back our drop off time because we were left moving all night. No one answered to help me extend my rental until a man called, very rude and ultimately charged my card without my consent, even after explaining the situation. Beyond disappointed in the whole experience and next time we will hire movers with a truck accessible to avoid using U-Haul again. Ultimately, I've gotten all moved in and returned the truck with no issues. I'll never use this location again.
Ashly S
A2Z Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spring, TX 77373
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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