Feels like the overall rental charge was more than necessary. Other than that no issues.
Moving Truck Rental in Spring, TX at 92 Sentry Self Storage
Moving to or from Spring, TX 77386? Get FREE truck rental rate quotes at 92 Sentry Self Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at 92 Sentry Self Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Spring, TX.
Cargo vans and pickup truck rentals in Spring, TX
U-Haul cargo van rentals and pickup trucks in Spring, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Spring, TX 77386. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
It was good
The trailer did not have rubber hold-downs for the safety chains under the vehicle.
This is the only Uhaul location I would recommend to a friend. I have had terrible experiences in the past but when I found 92 Sentry Self Storage they restored my faith in renting from uhaul. I will only use this site and highly recommend this site for renting a uhaul as I have used them twice with no issues. Thank you to the management at 92 Sentry Self Storage
Good overall experience.
Nothing at the present time! Everyone was very helpful and professional.
Experience was fine. What I'm disappointed in was that I was not aware of the online check out. The employee at the desk told me that all I needed to do was leave the keys in the back of the truck. Because of that I was charged an additional day. I have put in a request to be refunded and have not heard back from anyone.
The local team was absolutely no help when I requested assistance. The manager went so far as to say he has no authority or involvement with electronic rentals and refused to assist me. In addition, the truck came equipped with a package of moving blankets and a two-wheel dolly that I did not request. It took up extra space and prevented me from using the that space for additional loading. The blankets and dolly each had a label on it indicating if the seal was broken, I would be charged for using it. There was no seal or lock on the dolly. I took a picture before loading the truck. Upon return after dark, the electronic return function worked ok, but I could not figure out how to put the 4-digit lock back on the roll up door. The lock would not close. I placed the lock in the cab of the truck. I tried to call U-Haul at that time, was on hold for over 30 minutes and gave up. I don't mind the electronic check in and return, but there must be someone to call for assistance.
They were super accommodating and helped its figure out exactly what to do to return the truck
The brakes were in need of maintenance, had to really stand on the brakes to stop. Not safe at all.
Automated check in was poor. Too slow & unresponsive
Don't have blankets and dolly in back of truck with the seal. They're in the way. And if you break the seal to move them you have to pay a usage fee.
I was charged $25 for a cleaning fee. My uhaul was not returned dirty.
The facility is very clean and the staff is extremely friendly! I had actually returned equipment to this location and had an amazing experience! So the next time i needed to rent equipment i made sure to go back to this location!
My last Uhaul experience at U-HAUL MOVING & STORAGE OF WOODLANDS 24540 I-45, SPRING,TX 77386 was the worst experience ever, but this time at the 92 Sentry Self Storage location, it was a pleasure doing business.
The self-check in/out process is ridiculous! When it was time for me to pick up my uhaul to move, I proceeded to the link to check in. After not getting approved twice, I call in to talk to a representative. I waited on hold for about 20 minutes(while I'm just standing outside the uhaul) just to finally get someone who can't help me. Then I get transferred to someone who "can help me" and get put on hold for another 20 minutes. This process continued for an hour and half!!! After about an hour of us standing outside the uhaul, we decided to leave and try to get it in the morning (when the storage unit was open). Still on hold and still being transferred; I talked to 4 representatives and 3 online chat representatives and finally I canceled our reservation. The morning of our move I did end up getting help by physically walking into the storage unit. I guess that's what I should've done from the get-go. It was the most ridiculous and stressful process I've ever gone through. Moving is already stressful enough and this experience did not help. Will not be using uhaul ever again
The only thing I can say that needs to be improved is the lock that goes on the back of the truck to get your key, and put it back, it was impossible to get off and back on, in fact we were lucky that there were two very nice gentlemen that worked there and they helped us get the lock off and put it back on. If they didn't help us we would of never been able to use the truck. Otherwise it was a great way to rent a truck.
We had an appointment for 10 am and no one showed up until almost 11. If you really need a truck on time you may want to pick a buster location to assure they are open.
The gentleman working the shop was rude and unhelpful. Made no effort to help with the equipment I was returning. I forgot a furniture dolly and I told him that I would bring it back the next day. He all but threatened me to return it that same day. I will never use this location again.
The gentleman that greeted us was very respectful and worked to make our experience an excellent one.
The gentleman that helped my mother and I was incredibly helpful and kind; answered all of my questions and made the process go quickly. 10/10 would rent again.
Thank you so much for a wonderful experience! Everyone was fantastic!! I'd highly recommend y'all again!!
Very nice people,
John, who helped us at this location, was extremely unhelpful. He attempted to sell us wet moving blankets, and then proceeded to charge us for them (without a refund, this far), even though we said we did not want them. He did not help us when we were concerned about scratches on the van before we drove it off site. And he did not write a correct contract, so we spent 2 hours attempting to return the truck with very little help.