U-Haul Moving & Storage at Stevenson Dr

U-Haul Moving & Storage at Stevenson Dr

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Address

1032 Stevenson Dr
Springfield, IL 62703

(217) 786-2100

(@ 11th St)
Driving directions

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Moving Truck Rental in Springfield, IL at U-Haul Moving & Storage at Stevenson Dr

Moving to or from Springfield, IL, 62703? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Stevenson Dr. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Springfield, IL will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Stevenson Dr

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Springfield, IL.

Cargo vans and pickup truck rentals in Springfield, IL

U-Haul cargo van rentals and pickup trucks in Springfield, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Springfield, IL, 62703. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Springfield, IL, reserve a van for your moving needs from U-Haul Moving & Storage at Stevenson Dr!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

DAN M. on 7/18/2016
Rating: 5 out of 5 stars

Absolutely perfect...the way a u-haul should run

Leo W. on 7/17/2016
Rating: 5 out of 5 stars

great experience... 1st time using a car-hauler... worked great ..very helpful staff

Ron D. on 7/14/2016
Rating: 2 out of 5 stars

Equipment was damaged and customer service was negligent

BRAD A. on 7/13/2016
Rating: 4 out of 5 stars

The store and staff were great. The online and phone reservation process is horrible. The guys at the store can't help customers of the system is junk. Fix that and you'll have a better customer experience.

bobbie b. on 7/11/2016
Rating: 3 out of 5 stars

Very busy. Order was wrong had to come back the next day. Waited forever. One man in duty. Large line. Very upset. Will not return to this location.

HAYDEN B. on 7/9/2016
Rating: 3 out of 5 stars

Not enough staff - rates should be the same - I paid over double for a Friday request vs a Sunday request that wasn't available for me. It is what it is. Still hurts.

Steve B. on 7/9/2016
Rating: 5 out of 5 stars

All good!

GEOVANI C. on 7/9/2016
Rating: 5 out of 5 stars

The worker told me a queen bed would definitely fit. It did not. Could not get it in the door. Waste of money.

donna j. on 7/5/2016
Rating: 3 out of 5 stars

Making sure the vehicle was serviced I'm sure they knew fuel gauge did not work , some type of discount rebate for all of the trouble I had to deal with making the trip driving it 1000 miles without power steering , the drop off person said I should have called for roadside assistance ,us driving to a mechanics shop and waiting for hours for a repair or the other trying to load all of that stuff onto another truck was not doable for us , I had used Penske in the past with no issues this was my first attempt with uhaul and since they didn't even offer a rebate of some type for my problems I will never use them again

cathrine l. on 7/5/2016
Rating: 5 out of 5 stars

Agent was friendly, courteous and knowledgeable. Equipment was clean and well maintained. Entire experience was very smooth and positive.

Philip K. on 7/4/2016
Rating: 5 out of 5 stars

Friendly staff, clean facility. Would certainly recommend this location.

MARK L. on 7/3/2016
Rating: 4 out of 5 stars

Employees smoking all around me and in the van when showing it to me. Entire van reeked of smoke the entire time I had it.

Keena S. on 7/3/2016
Rating: 3 out of 5 stars

The staff was very friendly and helpful.

Gregory S. on 7/1/2016
Rating: 4 out of 5 stars

Great experience!

Gisele M. on 7/1/2016
Rating: 5 out of 5 stars

Outstanding Member service.

Harold C. on 6/29/2016
Rating: 4 out of 5 stars

I think you need more counter help. Can't help but feel the stress factor coming as you ask questions.

Eric g. on 6/29/2016
Rating: 1 out of 5 stars

I set up a reservation for a 6x12 trailer on your website. I had spoken with someone at the Bruns location in Springfield, IL who discussed pricing and availability with me. I was renting this for a friend who was out of town on personal family business and couldn't get to the facility in time to do the rental, so I had to verify what he wanted to rent. I spoke with him and then made the reservation online shortly after (approx 10 minutes after I spoke with the person at your Bruns location). I then got a call the next day from someone at a customer call center saying that they didn't think there was even a trailer in Springfield and that I would have to go to Lincoln to get it. Mind you that the Lincoln location is only open 9-12 on Saturday and 11-2 on Sunday, so basically your rep said that you have a trailer in another town at a facility that is not really accessible as it is hardly ever open. The person I spoke with was very rude and should probably have some more training on how to speak with customer. Attitude and improper grammar are not a real winning combination. I then tried to get in touch with the person I talked to at the Bruns location, but there is no way to actually speak with a store on the phone apparently, I was told the customer service center could transfer me but every time they tried they just hung up on me. I then drove to the store to maybe speak with someone. I was told that they didn't have a 6x12 but had a 5x10 that I could rent. I did end up renting that trailer which was much more difficult to move with due to the size, but I understand that - the smaller trailer is not the issue here, the process I had to go through to rent it is. I had to go to the Stevenson store to get the trailer. I went three times, first to set the reservation in person because apparently your online reservations mean nothing. The second time was to pick the trailer up and the third was to drop the trailer off. All three times I went to the facility there was no one in the store and I had to search the lot to find someone to help me. The pick up of the trailer went fairly smoothly, however when I dropped the trailer off over an hour before the posted store hours said you were to close, I once again had to traverse the lot to find the person working, I just wanted to tell him that I backed the trailer back to where it was when I picked it up because the drop off area was full of trucks and make sure there wasn't anything else I needed to do. I was then informed (over and hour before the posted closing time) that he had been out here working on this truck for 2 hours and you were closed anyway so he didn't want to do anything till tomorrow. There is a lot to be said about customer service and you completely lacked any form of it in this transaction.

James M. on 6/28/2016
Rating: 5 out of 5 stars

We dropped the truck off after-hours, so we did not interact with any employees or see the inside of the location other than the parking lot.

john w. on 6/28/2016
Rating: 4 out of 5 stars

this staff was friendly and helpful, I would use them next time I needed a truck.

doug c. on 6/27/2016
Rating: 4 out of 5 stars

They only had 1 person and a long line. Maybe more than 1 working on Sunday

kelly m. on 6/26/2016
Rating: 5 out of 5 stars

Went amazingly smooth!, than you to the young lady I spoke with on the phone to everyone in between. Thank thank you

Jason B. on 6/23/2016
Rating: 5 out of 5 stars

Great experience would never look any where else in the future and highly recommend.

Paul L. on 6/21/2016
Rating: 5 out of 5 stars

Pickup location was changed without specific notification to me due to equipment availability. Minor inconvenience. Further complications beyond their control required me to reach out to this local office. They were very helpful and resolved all issues promptly.

Randy W. on 6/21/2016
Rating: 5 out of 5 stars

Quick and friendly service.

Melissa T. on 6/20/2016
Rating: 3 out of 5 stars

Make sure that the customer knows up front how your system works. I thought I had paid for renting the truck up front and just needed to pay for gas when I got back. Only used it for 5 hours. Well I ended up taking on $90 more. I didn't realize I had to pay for the miles. I thought it was just for the time I had it. Yes it does say this on my paper but I never done this before and didn't quit understand. So I was out my grocery money for the week due to a misunderstanding to could of been cleared up before I left with the truck. Guess that's how you make your money on new people that don't know better