I have no issues with Brandt Jones employees or their repair shop. This is all on the poor automated process of pick up and return and the time-consuming app. It took 45 minutes to get signed in on the app. It refused to synch up with my location. When you return the truck, you are automatically charged a $25 cleaning fee with nobody to dispute it too. The cargo area was dirty and there was mud on the cab. I'm sorry I even took the time to sweep the cargo area. I will be using the only human run location in town next time or maybe I just need to buy a truck finally.
Jonathan W
Brant Jones Auto and Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Springfield, TN 37172
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Customer Reviews
- 2.5 Average Customer Rating
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The person at dest was no help took 2 days to truck the best help came from the main office thy got it done
BENNY C