Communicate properly with the right details This guys charged me 3 days use for 1.5 days I picked it up at 9 am on Friday and it was back before 9 pm on Saturday He’s a thief and ignorant to boot He asked me approximately what time I thought I could be done ona full day rental I said maybe 4pm he clocked me on the contract for 4 pm same day not the next day and then charged me a second day and into a third day because it was past 4 pm the next day so he took a full day rental and dropped it into a seven hr period for Friday Strike one Then charged me a second day from 4 pm the same Friday I picked it up until 4 pm the next day Saturday Which is fine but my second day should’ve started 24 hrs past the pick up NOT AT 4 pm the same friggjn day He’s a criminal and the company allowing him To do this and not reimburse me is ludicrous Don’t rent from the guy with a farm yard just outside St.albert I hope Uhaul strips his privileges away
Christopher H
Five Star Transport
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in St Albert, AB T8T1R8
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Customer Reviews
- 4.5 Average Customer Rating
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Great communication. Simple but effective.
Richard WLocation seemed to change with each conversationsI had with the different people I spoke to from U-Haul.
Donald PToo far out of the way.
Kyla CDon was amazing. He was friendly and helpful. I have had some bad experiences with U-Haul but Don was GREAT I would highly recommend Don for all your needs.
Leslie K