Very cumbersome process for rentals. The App was non responsive at times. The parking lot was muddy and very poorly attended. Getting the key out of the lock box was difficult. It was finniky. The person on the phone wasn't helpful and it almost felt as if he was impatient and frustrated that I couldn't open the lock box. The truck was great but the customer service was terrible. 2 other people were there and all were frustrated with the way we had to rent our vehicles. The whole idea of having to download an app to rent a vehicle was strange.
Peter B
Five Star Transport
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in St Albert, AB T8T1R8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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How U-Haul Reviews WorkVery smooth pick up and drop off. Thank you!
MARK KDidn't see anyone
WILLIAM WGreat remote location.
Ronald VGreat service and customer service when the app was down !!
kyle i