This is the 2nd time I've used Uhaul for a move, both times have been easy and affordable. Staff in store and over the phone are very helpful and well informed.Desiree J.
Moving Truck Rental in St. Catharines, ON at U-Haul Moving & Storage at Welland Ave
St. Catharines, ON L2M5V4
(Btwn Bunting & Grantham)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in St. Catharines, ON L2M5V4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Nothing.. The crew is amazing!!! Special kudos to Aaron ðŸ˜ŠHeather L.
The mobile check in process and check out process still is a bit cumbersome. Taking and assessing damage is time consuming. If a person takes the CDW option why not waive that portion of check in.... then just take picture of dash showing mileage and gas and you are done.RENATO D.
The St. Catharines location was great no issues. But we were in Niagara Falls doing work in the falls and thought we could drop the trailer off at the Niagara Falls location since they're all uhaul. We got out and the girl there was rude to us saying you have to return to St. Catharines and she was snotty as well as bossy to us all she had to say was sorry you can't return it here and just be nice about it. I will never ever rent from the Niagara Falls location EVERMichael H.
The only area for improvement would be to have additional staff available to greet customers, process their needs, and ensure that the access to the rented service is quick and seamless.SCOTTJ M.
Inside the cab of the truck is dirty. Lots of dirt, dust and pet hair. When I cleaned out the back of the truck after my use I took the leaf blower and blew out some of the dirt in the cab.Chriata T.
Staff are always efficient each time I've been in. Very knowledgeable. Very fast and knowledgeable. Keep it up!!Kylah B.
Everything was fast and accurate.Steven C.
Your computer was acting up and my start time was delayed because of cliquesPaul S.
virtually check in a breeze!glenn Y.
Like the process and customer service.SARMAD D.
The line up was outside of the building. Hire more staff on busy weekends to manage the volumes. A counter staff member should not have to keep running out of the building to check mileage on vehicles being returned. Also when this happened he was the only counter rep available and there were no uhaul employees present in the store. Pretty sad. Our van was dirty,Kevin M.
The people are Welland Avenue are pleasant and professional, always a pleasure going there. :-)martin W.
all goodGary J.
I have used uhaul a number of times, this was the worst truck maintenance I ever drove. I felt unsafe and the gas milage was bad. I got in and the front dash and both side doors looked like someone spilled liquid or rain got in. After driving off the lot the and starting to load the oil change light came on. Once I was on the highway the truck was swerving all over desperately needed an alignment, worse on my way back to return with no load. I really liked the customer service inside only reason not below average. Very disappointment with the truck I received, not road worthy.Tom C.
Because in the delay of getting the truck ( 0900 vs 1330 ) we returned the truck after hours so no rating is possibleKevin P.
I will be writing the company about our experience and if not the reply I would expect I will be writing a very infavorable reviewKrista V.
Great experience. Had a delay on the vehicle I ordered and they provided me with another vehicle straightaway! Well done!Christopher L.
I had no problem with your staff, but corporate Uhaul has serious booking problems. I book a truck 3 weeks in advance from this location but because your booking over booked I didnt have my reservation. UHAUL IS A JOKE. I will not use your service againFrank B.
Web checkin would nor workKenneth K.
Staff was very knowledgeable and welcoming..Deomenic P.
Trucks with cruise control would be nice for long drives like the one I did. It did have an auxiliary jack for my phone however, which was greatly appreciated as only the AM function on my radio worked. I towed my vehicle behind my truck. Be prepared to pay a lot on fuel if you do the same.Bill M.
Customer service was amazing! We were very impressed.Noah M.
Absolutely nothing needs to be improved on the front desk customer service guy was fantastic friendly and knowledgeable Great Value great experience would not hesitate to recommend U-Haul to anybodyTodd S.
too many hidden fees!Sherry T.