Not Happy with U-Haul because of the above. Even though the truck did its job crossing Western Canada. Gualter
gualder r
Mobil 1 Lube Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in St. Catharines, ON L2R5L3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The system was down when I arrived and had to wait an extra 45 minutes to get the truck that I ordered. The place was great and obviously the technology was beyond their control
Melanie WI asked and paid for a dolly to move boxes, it wasn’t at the location when I arrived and I was still charged for a dolly. I was upset about this, naturally, and they told me that I could drive around to different locations to try and find one (on my moving day). The truck only came with less than a 1/4 tank of gas.
Jennifer MI would just say that either in the app or somewhere on your business you should give directions to your lock box drop off location. Nobody expects it to be at the back of the business. Customers aren't typically walking to the back of businesses and frankly it's not safe when it's after hours. We had to do a complete 360 around your building to find the orange box for the key because you had no signs telling us where to go. The location doesn't have set parking spaces either so we're trying to figure out where this truck should be parked worrying about being docked money because we didn't park it properly.
Matthew RSlow. Terrible customer service. Dirty wild location.
Kevin S