I want to start by saying the staff at this location are outstanding—Don in particular is an absolute gem. Everyone there is professional, helpful, and goes above and beyond for customers. This feedback is in no way a reflection of their effort or attitude. Unfortunately, the condition of the truck itself was extremely concerning. The tires were completely bald, and the truck got stuck multiple times in light snow. At around 15 miles per hour, the vehicle began shaking severely, to the point where it felt unsafe to drive. The cup holder was also broken, and overall the truck felt unreliable, as if it could break down at any moment. Paying top dollar for a truck in this condition was very disappointing, especially considering I had to travel through snowy and mountainous areas. This wasn’t just inconvenient—it felt dangerous. Had the weather been worse, the situation could have been far more serious. Again, the staff deserves recognition, but vehicle safety and maintenance are critical. Regardless of mileage, trucks should be properly maintained—especially tires, alignment, and basic safety components. For the safety of future customers, these issues really need to be addressed.
AAMIR A
Bargain Tours LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Stamford, CT 06907
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everything it was good perfect and they really are super good
GJERGJ TNothing else they can do they are really nice and generous and respectful
GJERGJ TGreat people love this place
KEVIN PEverything was professionally handled.
Anthony F