I went 35 miles to and back so 70 miles total and I filled up the gas and left it clean however I was charged a extra $100 and I added the .99cent per mile and it still isn't $100. I didn't ask for any insurance on the truck while driving in fact I said no to insurance so where did my money go?Mia D.
Moving Truck Rental in Statesboro, GA at Wisdom Tires & Brakes 2
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Statesboro, GA 30458
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.0 Average Customer Rating
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The lady was on the phone talking while she was with checking me in. Truck was dirty inside, also in back. Windows very dirty. No fluid when I squrted for the window Sheila's to clean wiped was too old . When you do 60 it shakes real bad. Need a front-end alignmentCheryl H.
Truck was rented to me with no gas in tank, back of the truck was nasty and unclean also old boxes from someone else moving was left in truck. Truck smelled of marijuana and cigarettes. Queen size bed cover that was order online to put over my mattress to keep it clean was never given or put in the truck. Customer service was terrible and inside of business is not kept to a good standard. I have pictures of everything listed I would have rather took my belongings in my car or paid some one to put it on the back of there truck before I rent from here again they are just that nasty. And they are not complying with Georgia covid-19 regulations . No mask, not enforcing social distancing.Dante D.
No receipt was given aftervthe service, I was charged $40 for miles that weren't put in the truck by me, the mileage was never personally checked before or after use by dealer. I would not recommend using from this locationTravis D.
Victoria was very pleasant. The male was fair.Carolyn B.
The truck was picked up with less than a quarter tank of gas... I had to hitch the trailer myself nobody was around to help...my reservation was for one day they booked me for four instead and they overcharged me my quote was for $300 and some change they ended up billing me $500 plus...the dollie wasn't what I wanted and the sheets I ordered could not be used they were filthy with oil...halfway through the move we found out they gave us the wrong vehicle tow this list of complaints could go on forever but I can honestly say I will never again use uhaulricco F.
I had to argue with the proprietor to leave the truck at that prearranged location. She initially said she had no room for the truck and tried to send us elsewhere. Eventually as we were leaving she suddenly found a space for the truck.HERBERT G.
Need to get all customer service representative's on the same page. I was told several different things. I will never rent from u-haul again . They charged me for another day. Never did a check out on the truck. Charged me 14.00 dollars for insurance I never agreed to, estimated the wrong miles for my trip. I could go on but why bother. I will make sure to let everyone know what a crappy company u- haul is.Michael R.
This was a one way rental. I rented a 5x8 trailer and delivered to the correct location. I was charged $40 for a wrong way destination charge anyway. I called and the owner barely speaks English. She said she would check into it and call me and hung up before asking for my number.Scarlett W.
Quicker check in. Initially this was not where I rented from. The place I went to pick up my rental was closed I waited 15 minutes then called U-Haul. I was sent to this location. It took the lady more than 15 minutes to finish paperwork. She then sent me to another location to get the truck.Lori J.
Worker was not wearing a mask and place was nasty. She had know room for parking and could give the address for where she wanted me take the truck. We final figured out the address she was giving was the name even though she said it was address. Poor instructions for drop off.LARRY F.
The individual I returned the uhaul to was rude and had trouble customer service. She lied like I turned the vehicle in kste when I turned it in 14 hours early. Also, I returned vehicle on a full tank of gas but she put down i returned it on almost 1/2 tank. I was also charged an additional 65.00 for all of the incorrect informationDe'Angela V.
A computer, a clean and safe environment, this was the worst experience ever in all of my years as a uhaul costumer.Chuck S.
These were all the things concerning when I picked up the vehicle... I'd suggest quality control of UHaul vendors. >> The vehicle was not ready at the scheduled time of pickup >> The customer service representative could not answer questions regarding the charges being made during the check out process. >> No paperwork/receipt was provided after receiving the key to the vehicle to inform me of the fuel amount, the terms of the rental, the drop-off location, etc... This had to be found through my mobile phone. >> The vehicle was not cleaned. I had to wipe down the interior of the cab and sweep out the back of the vehicle. >> the windshield of the truck was full of bugs and debris from the previous use >> the gas level reported in the system (from my mobile phone checkout) did not match the level the vehicle was received.Jeffrey K.