Extremely helpful with return of rentalJoshua S.
Moving Truck Rental in Sterling, CO at A&A Rental & Sales
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Sterling, CO 80751
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Set up was super easy with online. Truck was ready and just what we needed for task of emptying storage unit. Pleased with price and fuel usage. Guy behind counter was cordial and answered any questions. This is 2nd time we have used this particular franchisenDean B.
I have no suggestions. My experience is good.Ron W.
not much. These guys know what they are doinga and a R.
Everything went extremely smooth. I know there's always room for improvement, but as our experience this time was perfect with uhaul and A & A Rental, I can't comment on improvement.CHERYL W.
great serviceAA R.
Not open on Saturday.Steven L B.
Matt was a really nice man and I enjoyed working with him. He is very efficient and thoughtful. Went above and beyond to help me with my needs.Gretchen L.
A & A rental do an awesome job. Keep up the GREAT work. Thanks, JimJIM J.
I gave 2 weeks of preparation for the actual truck I ordered and I had to choose to drive 40 miles for the size of truck I wanted or settle for a smaller truck and a trailer. The truck I was given was dirty and smelled like drugs. I was told to buy deodorizer to get the smell out of the truck. This is not my responsibility and will not be using U-Haul for any future moves. I am very disappointed in the service U-Haul provided. I now have to wash all my clothes furniture and bedding due to the smell. I do hope the smell comes out.Robert T.
Nu there was nobody there and I was unable to hook the trailer from my truck because I'm not strong enough so I had to wait two days for somebody to get it off there and then they want to charge me an extra dayLindsay P.
Tell people up front that they are going to have to travel to pick up there trailer.Garrett O.
Made reservation 2 weeks in advance. No call to confirm day before. Had to call several times and track down workers at 2 different locations. Finally received a call back at 8:00pm night the before our move and given a 6:00 am pick up time. Arrived at UHaul to retrieve the truck and it is not there. Then told to wait until 8:00 am to pick up at another location "if possibly available". What was the point in making a reservation? Was told my reservation had to be "redirected" to another location. How can I schedule a 20' truck pick up 2 weeks in advance and then have to start over ON the day of my move? Finally was able to pick up a truck 2 hours behind schedule, and then have a tire blown out on the highway. The organization and communication in the Sterling Colorado location makes me glad I will not be working with UHaul any further. It seems like the intentions of the Uhaul corporation/ program are great but the people in small town locations need better training and professionalism before being allowed to represent your product. I am hesitant to use this company any further in fear of the disorganization of reservations, pick-up, and now safety of the tires not being properly checked before departures.Dustin H.
The people and A&A Rental were very friendly and helpful on the phone and when I arrived to pick up the trailer.Alan T.
I could not rent a 6 X 12 enclosed trailer in Cheyenne WY and A&A was the closest. All in all even after the 4+ hour round trip drive to pickup the trailer not a bad experience at all!RICHARD B.
Trailer had a temporary License tag and I was pulled over by the state police as they thought it was stolen because there was no state called out on the temporary tag. This created many issues for me and a big delay. If you are going to have a trailer with a temp tag this should be explained so it does not create embarrassing and untimely delays.Stephen M.
He went out of his way to help us. He knew we were arriving right at closing and stayed to get us set up. Very nice, helpful and professional.Deb Y.
Would rather recommend to Shine-On location because I worked with him during move and he provides a very friendly, caring service.Keith G.
space is very small, and older building. I am used to the non urban settings in Sterling, but at least plenty room to manouver with the trailer and the car.. probably would help if the owner would install a few display shelves, and fresh paint on inside, Again older small building, but gentleman was helpful andkatherine H.
Great service, would rent from them again.JAMES R.
very friendly and niceDennis B.
Not do business with themjillian O.
Tried returning truck but business was closed until a day after truck was due back. It was 4th of July weekend.ADRIAN T.
The TRLR I requested the day before online was available but the morning of, they called me and said it was not available. after driving 60 miles to pick it up and finding out there were two at this location but were not entered into the system. the TRLR was entered into the system and I was able to rent one of them. I don't think they were serviced or check for any issues and as a result, I had issues with the brakes that resulted in me dropping it off before I could even load it.Robert M.