Afternoon before pickup was notified location had no truck. I was offered alternate location 10 miles away. Went to pickup truck and had to spend 1:15 mins with help desk processing the pickup. Numerous attempts on the app, location could not process and asked to speak to a manager. I was promised a call back and some concessions were promised for my travel inconvenience and the long time spent to get the truck released. Never received any call for management. Not a great experience in anyway.
John R
Fingerprints Plus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sterling, VA 20166
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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