Was offered a $50 refund if I were to pick the truck up from a different location which I had no problem with. Unfortunately due to the location being closed I had to use my phone to access the van which would be no problem, but where the pickup was at there was little to no service which was a little frustrating. But upon completion of returning the van the $50 was never reflected and had to call to find out that the refund was not initiated so I was charged full amount. Luckily, customer service fixed it.
Ricardo J
East Coast Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Stoughton, MA 02072
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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A dirty dresser was left in back. But customer service was awesome when I called about it
MICHELLE BStop lying to customers about the cost of the rental. I was told it would be free then I was charged 125 the day of straight bull shit yall are fucking wack as shit. After I asked the woman on the phone 5 different ways what was the cost. Then they said we will give u back 50 and never mentioned it would take 5 business days. Real grimey shit
Charleson MThe truck would not start when we were leaving our pickup location and had to be jumped
Stephanie D