We were robbed of $$. We had a 6 hr rental and had the truck back in 5.5 hrs and was told we were late. We called customer service and they said it was the location’s issue and the guy at the store said he couldn’t help. I feel like we were robbed. It’s not much money, but it’s just the point. I’ve rented several times in the past with No issues, but this one definitely left anbad taste in my mouth!
WILLIAM C
Eagle Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sulphur Springs, TX 75482
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Customer Reviews
- 3.5 Average Customer Rating
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Just know it’s an old gas station but does not have gas so fill up before you get there
TERRI CThis wasn’t the drop off location I had requested, wasn’t there fault. The person was kind but didn’t know exactly what was going on. I did end up dropping off my rental there and left.
Melton HLocation was fine. iPhone app crashed constantly during pickup and drop off. Just trying to upload pics. Emails seem to come in but very very delayed. Middle of day yesterday I got email about uploading pictures. But it was hours after I had already gotten truck.
Douglas RNothing that I can think of.the guy at eagle food mart was very helpful
keinth f